Human interactions are Manifold (e.g., individual-interactions, group-interactions, and state-interactions), Multi-Dimensional (e.g., social-interactions, economic-interactions, and political-interactions), and Multi-Layered (e.g., interaction with seniors, interaction with juniors, and interaction with peers). These multiple interactions may collapse any time due to some real or non-real discrepancies between participants, so that, an effective communication is required for stable interactions. An effective communication includes actively involved sender, wholehearted receiver, relevant content for communication, availability of faultless mediums/channels, and friendly time-space framework during communication process.
Various surveys and multiple research reports on institutional setup have confirmed that Ability to Communicate is the most vital and important characteristic of an entrepreneur, both economic as well as social. According to some management experts, “management is communication and communication is management”. Communication is required at all levels of institutional set-up. It is necessary for better marketing, inevitable for teambuilding, vital for stable finance generation, and essential for proper supply chain.
The process of communication involves seven elements:
Sender – The sender has an idea to share with someone.
Message – The sender transforms the idea into a message, message content may be relevant or irrelevant.
Channel & Medium – The sender selects message 텍사스홀덤 transmitting channel (spoken, written) and medium (phone, computer, letter, etc.).
Receiver – The receiver gets the message; incomplete reception is no receiving.
Interpretation – The receiver interprets the message, the most critical point of communication.
Feedback – The receiver reacts on message, positively or negatively, and sends feedback to sender.
Reaction to Feedback – The sender also reacts to receiver’s feedback.
Now, a full round of a communication cycle is complete and a new or next round of communication is started, the process goes on until some final conclusion is not reached between sender and receiver.
Effective Communication (Critical Elements)
Wiio’s Laws: Osmo Wiio inferred some communication maxims similar to Murphy’s Law:
· Communication usually fails, except by accident.
· If a message can be interpreted in several ways, it will be interpreted in a manner that maximizes the damage.
· There is always someone who knows better than you what you meant with your message .
· The more we communicate, the worse communication succeeds.
· The more important the situation is, the more probably you forget an essential thing that you remembered a moment ago.
These rules indicate some ruthless facts of communication process. These are just a few aspects of miscommunication. Miscommunication can play havoc with sender or receiver. The whole practical struggle may converge into limbo due to faulty communications. At individual levels, ties may shatter, while, at collective level, war may start among states. A minute analysis of communication process is inevitable to harness the negative consequences of miscommunications.
There are seven critical points in a communication process that may create miscommunication. There may be irrelevant idea to share, wrong transformation of idea into message, wrong selection of channel / medium, inability to understand the receiver’s level of understanding, inability to create the same mental picture in receiver’s mind, inability to understand the receiver’s reaction / response, wrong reaction of sender on feedback.